Privacy
Effective September 24, 2026. This page is for website visitors. It is not a substitute for the HIPAA Notice of Privacy Practices that applies to protected health information.
This Privacy Policy explains how Balanced Mind Integrative Health (“Balanced Mind,” “we,” “us”) collects, uses, discloses, and protects information obtained through this website and related online services.
Information you provide. The contact form may collect your name, email address, telephone number, visit type, and the question or comment you type. If you use the phone number listed on this site, we receive the information you share on that call or message.
Information collected automatically. Our website host and certain service providers may automatically collect technical information such as IP address, browser type, device type, operating system, referring pages, pages viewed, and approximate usage information. We may use cookies or similar technologies for website functionality, security, and performance.
We may use information to respond to inquiries, email a note to the practice, help you schedule, administer the website, maintain security, improve content, communicate about services you request, comply with legal obligations, and protect the rights and safety of patients, visitors, and the practice.
Do not use ordinary website forms, email, or text messages to send sensitive medical information unless Balanced Mind has specifically instructed you to do so through a secure channel. The contact form is for scheduling — not clinical advice, and not an emergency line. If you become a patient, certain health information may be protected by HIPAA. Our HIPAA Notice of Privacy Practices describes how PHI may be used and disclosed.
This website is not a patient portal. Alma is a separate system with its own privacy practices. Consent forms described on this site are collected through Alma when you schedule.
We may share information with service providers that help operate the website, email, scheduling (including Alma), technology, or security, as permitted by law. We may also disclose information when required by law or to protect rights and safety. We do not sell personal information for money.
This site may link to Alma, Psychology Today, insurance-plan sites, or other external services. Their privacy practices are their own. We are not responsible for sites we do not control.
We may use cookies and similar technologies to remember preferences, maintain functionality, understand website traffic, and improve the website. You can adjust cookie settings in your browser. Disabling cookies may affect some features.
We use reasonable administrative, technical, and organizational safeguards appropriate to the information handled. No website, email transmission, or internet-based system can be guaranteed to be completely secure.
We retain information as reasonably necessary for the purposes above, to provide services, keep business and legal records, resolve disputes, and meet legal requirements.
Depending on where you live, you may have rights to request access, correction, deletion, or information about certain processing. Requests are subject to legal exceptions and verification. Patients should also review rights in the HIPAA Notice of Privacy Practices.
This practice treats children, teens, and adults. The website is not intended to collect unnecessary personal information from children. Parents or legal guardians should not submit sensitive health information through the general contact form unless we have directed them to a secure method.
We may update this Privacy Policy from time to time. The revised policy will be posted on this website with an updated effective date. Continued use of the website after an update means you acknowledge the revised policy.
Balanced Mind Integrative Health
Neha Patel, MSN, CRNP, PMHNP
Telehealth only · Pennsylvania
Email: nehapatel@balancedmih.com
Phone: (267) 813-2355
Website: balancedmih.com
Please do not send sensitive medical information through ordinary email unless we have asked you to use email for that purpose. Crisis: call or text 988.